"I have mortgage arrears and need to avoid repossession" I was told by a woman today who phoned up after looking at our website.
Herself and husband had taken out a few secured loans a few years ago to done some renovations to the house. At the time both herself and her husband were in well paying jobs and they had no worries about keeping up with the repayments. Sadly the woman had since then had been diagnosed with a illness where she was no longer able to work so they only had her husbands wage coming in.
"This was the house that we fell in love with and decided that this was where we were going to settle down and bring up our children. We have put so much work into it and it would break my heart to lose it now" she told me. The offer we made her was enough to clear her mortgage balance and secured loans but most importantly enabled her to remain in her house.